Frequently Asked Questions:
Why should I order from you?
We are a family owned business and have been in the Wine Trade since the 1970s, we love our jobs and in offering our customers good wines for the right price. Our wines are from smaller, quality producers and we are always happy to help with any queries and questions you may have. You will be dealing with a wine merchant and not a wine warehouse!
How do I order?
All orders are taken in multiples of 6 bottles with most deliveries of 12 bottles or more being delivered at our minimum UK flatrate. This is to help with safe packing of the wines for delivery. You can either choose wines to match with food, browse wines according to country, grape or buy a voucher for someone else. Once you have added the wines you want, click on the checkout button, you will then be asked for your delivery and payment details and any special messages for gifts.
When do you deliver?
Our delivery service will deliver 3 – 5 working days after payment is taken for your order.
Can I collect?
If you are local and it suits you better we are very happy to offer customers a chance to collect during our shop opening hours.
Are your payments secure?
We use Sagepay to handle our online payments, a trusted name with a lot of experience in online order processing.
Any other questions?
If your question is not covered in our Terms and conditions or elsewhere on our site do get in contact via the website and we will reply as soon as possible to your query.
We will not pass your details onto any other organisation or third party, other than your contact details to our couriers in order for them to deliver to you.